Shipping Policy

Shipping Policy

Shipping Policy

Turnaround Time

  • Braces: Ships within 3–5 business days
  • Prosthetics: Ships within 2–3 weeks

Shipping Carriers

We ship orders using:

  • USPS
  • FedEx

Order Tracking

If available, we’ll provide a tracking number once your order ships. Please note: USPS First Class Mail may not include tracking.

Back Orders

If an item is on back order:

  • We’ll ship the in-stock items first.
  • The remaining items will ship once available.
  • No extra shipping charges will apply for the second shipment.