Shipping Policy

Shipping Policy

Shipping Policy

Turnaround

All orders are shipped 3-5 business days for most braces and 2-3 weeks for most prosthetics.

Carriers

We use the following carriers to deliver our orders:

USPS

FedEx

Order Tracking

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.

Back Orders

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.