FAQs

FAQs

Once you place your Specialized Pet Solutions pet orthotic or prosthetic order, a casting kit will be sent to you with casting instruction for you and/or your veterinarian. Once we receive the cast it takes 7-10 business days for fabrication.

Yes, all products are made with a non-porous foam on the inside and a polypropylene shell on the outside and both can be wiped down easily. The straps will need to air dry. The strap pads are made with the same non-porous material as the inside foam.
As long as the product is being used properly it will last for years, occasionally the straps and pads will need to be replaced as well as the tread if there is tread involved.
Every orthotic or prosthetic product is custom made to your pet so it is not returnable. We guarantee fit, but we can not guarantee acceptance.
We have developed the stifle brace design to allow relief to the Achilles tendon. The suspension point on stifle braces is at the tarsus/hock. The most common design has a strap that gets pulled very tightly over the Achilles tendon which will break the tendon down over time. Our design uses a non-slip material at the tarsus/hock area and the strap goes across the front of the leg allowing the tendon to function normally.